Help Center & FAQ
Everything you need to know about your Nude Project experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the EU and 5-10 business days for international orders. You will receive a tracking link via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be in their original condition, unworn, and with all tags attached. Please note that certain limited-edition drops may have specific return conditions.
How do I know which size to choose?
Our garments often feature an oversized or relaxed fit. We recommend checking the specific 'Size Guide' located on each product page for exact measurements in centimeters and inches.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and localized options like Klarna for flexible financing in selected regions.
Are your products sustainably made?
We are committed to quality and longevity. Most of our collections are produced in Portugal using high-quality heavy cotton, ensuring that your pieces last longer and reduce the need for frequent replacement.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders almost immediately. You can request a change or cancellation within 1 hour of purchase by contacting our support team, though we cannot guarantee changes once the order has reached the fulfillment stage.